Cancellation Policy
Cancellation & Rescheduling Policy
At My Bondi Hypnotherapist, I understand that life can be unpredictable and plans may change. However, as a small business, last-minute changes and missed appointments significantly impact my ability to serve others and maintain a sustainable practice. To ensure fairness and efficiency, I have implemented the following policy:
1. Cancellations and Rescheduling – 48 Hours' Notice Required
To avoid fees, please provide at least 48 hours' notice for any cancellations or rescheduling. This allows me to offer your time slot to another client.
How to Cancel/Reschedule:
You can do this via the link in your booking confirmation email, or by contacting me directly:
claire@bondihypnotherapist.com
0404 767 774
2. Late Cancellations & No-Shows
Late cancellations (less than 24 hours' notice): A cancellation fee of up to 100% of the session fee will apply.
No-shows: The full session fee will be charged.
3. Late Rescheduling (Within 48 Hours)
Rescheduling within 48 hours of your appointment incurs a 50% session fee. This covers lost time and preparation while allowing for partial flexibility.
4. Emergencies
I understand that emergencies happen. If you’re facing an unavoidable situation, please get in touch as soon as possible. Fee waivers may be offered at my discretion.
5. Exceptions
I may consider exceptions on a case-by-case basis. Please reach out to discuss any special circumstances.
Why This Policy Matters
As a sole practitioner, my time and preparation are dedicated to each individual client. Last-minute changes affect not only my schedule but also others waiting for appointments. Your cooperation allows me to continue providing high-quality, personalised care.
Thank you for your understanding and support.
If you have any questions, please don’t hesitate to get in touch.
Claire Addis
My Bondi Hypnotherapist